This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act ('the DPA') and the EU General Data Protection Regulation ('the GDPR'), sensitive information includes what is defined as your 'personal data'.
By visiting solidframe.space (the 'Website') you accept and consent to the practices described in this Privacy Notice including the processing of your personal data under this lawful basis.
In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner's Office in the document 'Privacy Notices, Transparency and Control'.
We are registered with the Information Commissioners Office under registration number ZA388035.
For the purposes of the DPA and in-line with the GDPR, Jigsaw Art Block: Merge Puzzle is the Data Controller.
If you have any concerns about the way we use your information or any questions about this Privacy Notice, please contact us via email at info@solidframe.space.
We will use your information to:
We compile statistics about user trends on our Website, which are used by third-party organizations to understand how users interact with businesses, brands and one another online. These statistics are drawn from a dataset which does not contain any information from which you can be identified.
If you are an existing user of our Website prior to the date of this Notice then any communication will be delivered to you on the legal basis of legitimate interests.
We will collect and process the following information about you:
Information you give us — this is information about you that you give us by filling in forms on our Website or by corresponding with us by phone, email or otherwise. We only request from you the minimum data required for you to use our service.
Email Subscription — The only information we require from you to sign up to our mailing list is your email address.
Contact Form — In order for us to respond to you efficiently we store your name, email address and message. We retain this data in our website database for audit trail and historical evidence purposes.
Game play — through your use of our games, we will receive information about you from the platform through which you are accessing that game. This information is limited to the console/platform that you're playing on and the country in which you're located. This information will not identify you individually.
Specifically for our Meta Quest titles, we require access to the following data from players for our games:
Studio/User Interaction — from time to time, you may submit crash/bug reports to us, which will include a report generated by the game you're playing that documents what might have gone wrong together with some information about your setup.
Whenever you play our games, depending on the game and the platform, we will collect:
Whenever you visit our Website we will automatically collect the following information:
Technical information — including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Information about your visit — this includes the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), pages you have visited, page response times, download errors, length of visits to certain pages and page interaction information.
Information we receive from other sources — This is information we receive about you if you use any of the other websites we operate or the other services we provide.
Information that we hold that is derived from or concerns your game play will usually come to us via the platform on which you are playing the game in question.
Information we receive will be stored in the UK or on other servers located in the European Union and dispersed geographically to ensure that it remains as resilient as reasonably possible.
The information and content held on our Website is deployed geographically to maximize user experience. We will never share your user information with third parties for promotional purposes.
Our website is hosted by OVH. Any data you submit on our Website will be stored within the MySQL database for the website. Our newsletters and email marketing are powered by MailChimp.
We may also disclose your information to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
Our games may allow you to interact with a third party social network or platform, which will provide information about you to us. These applications or websites are created and maintained by a third party which is not part of, or controlled by Jigsaw Art Block: Merge Puzzle.
You understand that where you allow our games to interact with any third party social network or platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy playing socially. This Social Data includes your name, your social media profile picture and your scores and/or progress in our games.
We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed. We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.
We may contact you via email with updates about the services that we offer or any changes that we have made to our Website. You can opt in or out at any time by clicking the 'Unsubscribe' link in our emails.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please check these policies before you submit any personal data to these websites or use these services.
You have the right to find out about what information we hold about you. To make a request for information please contact info@solidframe.space and a member of our team will be in touch within 20 working days.
If your personal data is incorrect then you have the right to rectify this information. If your data is incorrect then please contact us at the email address above.
You have the right 'to be forgotten' and to have your personally identifiable information permanently deleted from our systems. To exercise this right please contact us at info@solidframe.space.
There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.
At Jigsaw Art Block: Merge Puzzle we have procedures in place to regularly review every 12 months what personal data we hold. If you have not interacted with us or accessed our services during this or the subsequent period then we will delete your personal data from our systems but will send you an email first informing you of our intention to do so.
Any changes we may make to our Privacy Notice in the future will be posted on this page. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.
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